Delivery & Returns
All Mainland UK orders are delivered FREE via Royal Mail 1st Class. Orders placed Monday to Friday before 2.00pm will usually be dispatched the same day and be with you the following day. Items ordered over the weekend will be despatched the following Monday. Please note we do quote up to 3 working days for delivery.
International orders are sent either Standard Airmail, Signed for Service or by DHL courier. For prices on international shipping please email us.
If you would like to return an item you have 30 days to do so and it must be in it's original un-opened packaging. We will then refund the item in full less postage. If an item is faulty then we will refund you in full within 30 days of delivery.
If you have any queries or questions please get in touch with one of the Frostycow team by calling 0117 963 5506 or emailing firstname.lastname@example.org